Important: This Privacy Policy is provided for informational purposes. Kyverra Systems Ltd recommends you obtain independent legal advice to ensure full compliance with applicable data protection legislation before publishing.
1. Who We Are
Kyverra Systems Ltd ("Kyverra", "we", "us", "our") is a company registered in England and Wales. We operate the website www.kyverrasystems.com and provide digital marketing and ecommerce growth services.
We are the data controller for personal data processed in connection with our website and services. You can contact us at info@kyverrasystems.com.
2. Data We Collect
Information you provide directly
- Name, company name, and email address submitted via our contact form
- Budget ranges and service preferences you voluntarily provide
- Any communications you send to us by email or other means
Information collected automatically
- IP address and approximate location data
- Browser type, device type, and operating system
- Pages visited, time spent on pages, referral URLs
- Cookie identifiers (see Section 8)
3. How We Use Your Data
| Purpose | Description |
|---|---|
| Responding to enquiries | To respond to contact form submissions and email enquiries. |
| Service delivery | To provide and manage the marketing services you engage us for. |
| Communications | To send service updates, proposals, and relevant information where you have consented or it is in our legitimate interests. |
| Analytics | To understand how our website is used and improve it. |
| Legal compliance | To meet our obligations under applicable law. |
4. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Consent — where you have given clear consent (e.g. cookie preferences, marketing communications).
- Contract — where processing is necessary to perform a contract with you.
- Legitimate interests — where we have a legitimate business interest that is not overridden by your rights (e.g. improving our services, preventing fraud).
- Legal obligation — where we are required to process data to comply with the law.
5. Sharing Your Data
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers — trusted third parties who process data on our behalf (e.g. email platforms, analytics tools, cloud hosting). These parties are bound by data processing agreements.
- Legal authorities — where required by law, court order, or regulatory requirement.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Contact form data: up to 12 months from last contact, unless a commercial relationship is established
- Client data: retained for the duration of the engagement plus 6 years for legal and accounting purposes
- Website analytics data: as per the analytics provider's retention settings (typically 14–26 months)
7. Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data we hold
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data in certain circumstances
- Restriction — request we restrict processing in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at info@kyverrasystems.com. We will respond within one calendar month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK supervisory authority for data protection.
8. Cookies
We use cookies and similar tracking technologies on our website. For full details, please see our Cookie Policy. You can manage your cookie preferences at any time using the cookie banner on this website.
9. International Data Transfers
Some of our service providers may be located outside the UK or European Economic Area. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, in accordance with UK GDPR requirements.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:
Kyverra Systems Ltd
Email: info@kyverrasystems.com
Website: www.kyverrasystems.com